Privacy & Cookies Policy

Last updated: 1 March 2026

Welcome to the Casa Latina website (www.casa-latina.uk).
We respect your privacy and are committed to protecting any personal data you share with us.

This Privacy & Cookies Policy explains how we collect, use and protect personal information when you visit our website.

References to “Casa Latina”, “we”, “us” or “our” refer to the operators of this website.

1. Who We Are

Casa Latina is a Latin American food and cultural venue based in Bristol, United Kingdom.

Website
www.casa-latina.uk

Email
hello@casa-latina.uk

Postal address
5 Nelson Parade
Bedminster
Bristol
England
BS3 4JA
United Kingdom

For the purposes of UK data protection law, Casa Latina is the data controller responsible for your personal data.

2. Scope of This Policy

This policy applies to visitors to our website who may:

  • Browse information about Casa Latina
  • Contact us via email
  • View embedded services such as Google Maps or reviews
  • Follow links to third-party event ticket providers

Casa Latina does not sell products or services directly through this website.

Any ticket purchases for events or activities are handled by third-party platforms such as Eventbrite, which operate under their own privacy policies.

3. Personal Data We May Collect

Because our website is primarily informational, we collect very limited personal data.

Information you provide directly

If you contact us by email, we may collect:

  • Your name
  • Your email address
  • Any information included in your message

Technical information collected automatically

When visiting the website, certain technical data may be collected automatically by web servers or analytics tools, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited on the website
  • Approximate geographic location

This information is used only to maintain the website and understand how visitors use it.

4. How We Use Your Personal Data

We use personal data only for legitimate purposes, including:

  • Responding to enquiries sent by email
  • Maintaining and improving the website
  • Monitoring website performance and security
  • Understanding how visitors use the website through aggregated statistics

We do not sell, rent or trade personal data.

5. Lawful Basis for Processing

Under the UK GDPR, we rely on the following lawful bases:

Legitimate Interests

To operate and improve our website and respond to enquiries.

Consent

Where cookies or analytics tools require user consent.

6. Cookies and Website Tracking

Cookies are small files stored on your device when visiting a website.

Our website may use cookies or similar technologies to:

  • Ensure the website functions correctly
  • Remember basic preferences
  • Analyse website traffic

UK law requires websites to:

  • Inform visitors about cookies
  • Explain their purpose
  • Obtain consent for non-essential cookies.

You can control or disable cookies through your browser settings.

7. Third-Party Services

Some features on our website may rely on third-party services. These services may collect data according to their own privacy policies.

Examples may include:

  • Google Maps
  • Google Reviews
  • Event ticket platforms such as Eventbrite

Casa Latina is not responsible for the privacy practices of external websites or services. We recommend reviewing the privacy policies of those third parties.

8. Data Sharing

We do not sell or share personal data for marketing purposes.

Personal data may only be shared when necessary with:

  • Website hosting providers
  • IT or technical support services
  • Legal authorities if required by law

9. Data Storage and Security

We take appropriate technical and organisational measures to protect personal data from:

  • Unauthorised access
  • Accidental loss
  • Misuse or disclosure

Access to personal data is limited to individuals who need it to operate the website.

10. International Data Transfers

Some third-party services used on the website may process data outside the United Kingdom or the European Economic Area.

Where this occurs, data transfers are carried out using safeguards permitted under UK GDPR.

11. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected.

For example:

  • Email enquiries may be retained for administrative purposes
  • Technical website logs may be retained for security and performance monitoring

12. Your Rights

Under UK GDPR you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Restrict or object to processing
  • Request transfer of your data
  • Withdraw consent where applicable

To exercise these rights, please contact:

hello@casa-latina.uk

13. Complaints

If you are unhappy with how we handle your data, you have the right to complain to the UK supervisory authority:

Information Commissioner’s Office (ICO)
https://www.ico.org.uk

We would, however, appreciate the opportunity to address your concerns first.

14. Changes to This Policy

We may update this Privacy & Cookies Policy from time to time.

The latest version will always be available on our website.

© Casa Latina